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Deposit back from a landlord

Moved out, still waiting? Aydria writes to your landlord and follows up until the deposit is back.

At a glance

Typical credits
50 credits written
  • Up to 6 follow-ups included.
  • A formal complaint or ombudsman filing is 50 credits more, and only with your Yes.
Typical time
Usually 1–4 weeks
A planning estimate, not a promise. The company sets the pace; Aydria keeps chasing.
Start this case

You see the plan and the price before anything happens.

Failed case? Credits back, automatically.

What Aydria does

  1. Writes to your landlord with the end date of the lease, the amount and your bank details.
  2. Follows up on a schedule, and asks for a breakdown if they want to keep part of it.
  3. If they still don’t pay, it drafts a formal demand letter (ingebrekestelling) for you to approve. Registered post is an option.

What you need

  • Your rental contract, or a photo of the page about the deposit.
  • The handover report or photos from the day you left, if you have them.
  • The date you handed back the keys.

Tips that help

  • Since July 2023, Dutch landlords have to return the deposit within 14 days of the end of the lease, or 30 days if there’s damage to settle.
  • Photos with dates are worth more than any argument. Upload what you have.
  • Keep it friendly first. Most deposits come back after a clear, polite letter.

How a case like this runs

Example

  1. 50 reserved

    You said Yes to the plan

  2. −50

    Asked the landlord by email to return the €950.00 deposit

  3. 0

    No reply yet. Sent a first follow-up.

  4. 0

    Still nothing. Sent a second follow-up.

  5. Drafted a formal notice (ingebrekestelling). Waiting for your Yes.

  6. 0

    You said Yes. Formal notice sent by email.

  7. €950.00 landed in your account. Checked with your bank.

  8. Handled. €950.00 back.

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